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Shape Style, Themes, Variants - Spinning

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Visio 2013 Pro. Themes and Variants on the Design toolbar, and Shape Styles on the Home toolbar - just shows spinning icon. Doesn't matter how long Visio has been running (have waited days) - it does not go away. The themes/shapes/etc do work if I click on the spinning icon, but can't see what they are.

Any help appreciated.

Thanks,

Mike




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