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Error with Shape Data Sheet - Losing the captured data

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I have created a custom stencil with several network shapes. I then edited the master shapes and edited the shape data (shape custom). I also created shape data sets (called pattern) with additional data.  Once I drag the shape into the canvas, I then assign the shape data set (pattern) to the shape. I have been testing this with a few shapes (about 3).  I then enter all the data into the two shape data (both custom and pattern). I have also added data graphics to the shapes.  From here I extract the shape data to various reports I have created.

The problem arises when I reopen the visio, the shape data does not load and I loose a whole lot of the shape data. It is inconsistent with the number of shapes. Sometimes its only partial of one shape and then gets progressively worse to the point that I loose most the shape data.  It seems that it either has not loading the data correct.  Sometimes when I open the file it's fine and then once it's lost data it gets progressively worse.

Any suggestions because I am at a lost and have no idea where to from here.


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