I've been using Visio 2002 for over 20 years at work, I routinely copy images from Adobe Illustrator and paste them into my Visio drawing and then ungroup the image. Suddenly last month the ungroup command didn't work anymore. When I click ungroup the
images disappear. My IT guy tried re-installing Visio for me and that didn't work and he's tried getting rid of recent Microsoft updates but that hasn't worked. Trying to work around using the ungroup command really is hampering my output
at work. We can't think of a solution. Does anyone know of any reason why this is happening and how to fix the problem?
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