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Cannot modify swimlane size and cannot create pool in BPMN chart in visio2019

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I used to be able to modify the size of a swimlane/pool by drag and drop the edge. But I cannot do it now. There is no protection seen in developer mode. The swimlane can only automatically resize when I put new elements in it.

Neither can i create a pool by dropping a swimlane on another, which used to work. I tried other methods, like moving the mouse on the edge and wait for insertion line to appear. It never appeared.

I tried everyting in the community and even re-installed visio2019 twice. Still I cannot create a pool or modify the size of a lane.

Please give me instructions on how to solve this problem. many thanks.

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