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VISIO 2013 - stencils do not open when I select a template for a new Visio document

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I am using Visio 2013 Standard. Only downloaded it yesterday so hope I am not being a numpty. Looks like I click NEW | SELECT a TEMPLATE | and a new document should open showing the stencils that go with the template. Instead I get an empty document and no stencils. It happens with all templates. If I use the <more shapes> option then I do not see any extra stencils either. Can anyone help me?


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