I have a new Dell Latitude E6530 laptop that came with Office 2013 Pro - which worked just fine. I recently added Visio 2013 Pro via a PC card download. It would not allow for an automatic activation (which concerned me) but would allow for a telephone activation. As soon as I did that, Outlook would take forever to launch. When I launch Outlook in Safe mode, it works fine. I have tried disabling all of the add-ins in Outlook - it still not take forever to launch (45 minutes +) but also locks-up while in-use. It seems to communicate with Exchange fine - no issues with downloading new email messages, but when I select a new folder or after viewing an email it locks up. I have removed and reinstalled Outlook - no joy. The latest step: I have removed Visio (again) and tried to re-launch Outlook and it still is deathly slow.
All of the other Office products work just fine: Word, Excel, and Powerpoint have no issues. The worst part is Dell blames Microsoft for Visio causing the problem and Microsoft blames Dell for Office/Outlook causing the problem.
Can someone help? THANKS!
Cheers, Jay